Why every business should have a failover solution in place

IT worker looking into the internals of an office machine

In today’s modern business landscape, it’s not enough to say that internet connection and voice calling are important. These tools are essential but are not infallible, which is why failover solutions have become so important. 

Natural disasters, human error, cyber-attacks – there are some events that can cause your network or site to go down that are beyond your control. If something does go wrong, a failover solution can help you maintain access to your important business applications so you can continue to operate and serve your customers. 

What is a failover solution? 

Failover solutions act as a backup that kicks in if your primary connection stops working. It helps you get back up and running smoothly, with minimal disruption to your staff or customers. In the event of a power or internet outage, failover solutions work by automatically switching to an alternative voice or data connection when an outage is detected.

Benefits of implementing a failover solution  

Important business applications can continue to run in an outage 

In the event of a voice or data outage, a failover solution means your important applications can likely still be used. Rather than having your team sit idly waiting for systems and applications to come back online, a failover-equipped network switches to an alternate connection to help maintain network continuity and accessibility. 

The cost of downtime is reduced 

While the cost of downtime is different for every business, there’s no doubt it has an impact on your bottom-line – especially when factoring in lost productivity. Network performance, reliability and uptime are essential for running day-to-day operations for many organisations. With a failover solution in place, your workforce can continue to operate even if there is a wired connection outage, helping your team get back to business.

Your team can stay connected to your customers when it matters most 

Maintaining communication with your customers and partners in times of crisis shows you are reliable, helping you to build trust and even potentially creating advocates for your business. A failover solution helps you keep those lines of communication open with your customers in the moments that matter.   

Helps to strengthen your business continuity plan 

Having a failover solution in place can help to bolster your broader business continuity (or disaster recovery) plan. Reliable internet and network performance should be part of any business continuity plan, with appropriate measures put in place to help reduce the impact of interruptions. 

If your business doesn’t already have a business continuity plan in place, now’s the time to have one implemented. Putting a plan in place can help highlight any weaknesses or threats that may be currently sitting in your systems and processes that you’re not aware of. This means your business is more likely to operate at peak resilience in the event that disaster does strike. 

Which failover solution is right for your business?  

The right failover solution for your business depends on what’s important to you, like high availability, network uptime and optimal network performance. The right solution should not only help keep your network running, but should also be operationally cost-effective for your business. 

Let’s help keep your network up and running with a failover solution  

Our technology advisors will work with you to organise a robust failover solution that’s aligned to your budget and your business. Talk to us today, and let’s get solving. 

Ready to learn more? Let’s talk.

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