My Telstra app: An easy way to manage your account

What is the My Telstra app?

The My Telstra app allows you to manage your account from the palm of your hand. The latest app lets you access and manage the basics including billing, services, rewards and help.

Manage your bills and payments

You can use the My Telstra app to quickly and easily manage your business’ bills and payments, including querying charges and requesting extensions. Your requests connect directly to the team that is best positioned to help, streamlining the process to quickly resolve your billing queries.

Exclusive rewards

Receive personalised Telstra Plus offers tailored to you in the My Telstra app. You can also shop for and claim standard Telstra Plus rewards through the app with just a tap.

Help on the go

With help at your fingertips, tech issues don’t need to stall your business for more than a few clicks. The “Get Help” section of the app gives you the ability to troubleshoot and diagnose issues. You can also check for known outages and disruptions, making it simple to find out if there are any issues affecting your network.

There’s also the option to message the Telstra support team directly. Simply shoot through a message when you need help, and you’ll get a notification back when there is a reply to your query. If you still need some extra assistance, the team at Telstra Business Technology Centre Melbourne South is here to help.

Get started

My Telstra is easy to set up. Just use your Telstra account login to easily access your account information. If you haven’t used the My Telstra app or previously used the Telstra 24/7 app and need to update, you can download the latest app for iPhone or Android below.

Download the My Telstra app and start managing your Telstra account today.

Download on the App Store

Download on Google Play

If you have any questions, or need help setting up, the tech experts at Telstra Business Technology Centre Melbourne South are always here to help. Call us on 1300 669 103 or email us at

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