How to improve connectivity for your business

Businesses of all sizes depend on reliable, fast internet to keep things running smoothly and efficiently. The speed of your internet has a direct impact on your business’ productivity and bottom line, so optimising your internet is a great tactical way to give your business the competitive edge.  

Whether your business relies on internet to process payments or share files, it’s important to make sure your internet is performing at its best so that you can deliver the best possible experience to your customers and staff.  Factors like your network capacity, your hardware setup and the type of line connecting your business to the internet can all impact the speed of your internet.

Checking your current internet performance

There’s nothing more frustrating than staring at a loading screen when your internet isn’t up to speed. There are a few quick checks you can do to see how your internet is performing, and identify any issues that may be disrupting your connectivity so that you can improve your internet speed.

Run a speed test

If you are finding that your internet is running slow, the first port of call is to check your upload and download speed. There are several online tools you can use to check your internet speed, including the Telstra Speed Test. It’s a good idea to test the speed of your internet at different times of the day, as there may be times where there is more network congestion than others.

Check your area’s coverage

If you have devices that run on the mobile network, like wireless EFTPOS or HICAPS devices, Telstra’s Coverage Maps can show you if there are any coverage issues in your area. If you are in an area with limited coverage, there are signal boosters available that can help improve your connectivity at a particular premises.

Troubleshoot for issues

The Smart Troubleshooting Tool can help identify issues on your network, taking you through a step by step diagnostic so you know exactly what needs to be fixed to get your internet up to speed.  

How to improve your internet performance

If you’ve checked your connectivity and found that your internet speed is underperforming or you have limited coverage, there are a few changes you can make to improve your wifi signal and boost your internet speed. We’ve rounded up a few tips to show you how to improve internet speed in your business.

Position your devices for the best coverage

Sometimes all it takes is a few smart modem moves to boost your signal and improve coverage. Physical barriers between your modem and devices, like metal or wood, can affect your coverage. To get stronger wifi signal, the best place to position your modem is in the centre of the area, clear of any walls or obstructions.

Make sure you’re up to date

Updating your router periodically is a good way to make sure your network is optimised and up to speed. Sometimes the default settings of a router can also impact the way it prioritises internet traffic, so it’s a good idea to review the settings and adjust to suit your needs.

Boosters and extension devices

If your internet is dropping out or your devices have low connectivity, a wifi booster can help you get a better wifi signal and speed up your internet. Network coverage extension devices amplify the network signal to extend the area your devices can work in. We offer several network extension devices that can help boost your connectivity, including the Telstra Smart Antenna and the Telstra Go Repeater.  

Call in the experts

At Telstra Business Technology Centre Melbourne South, we can run a network capacity audit to identify areas that can be improved, and advise you on a solution that is completely tailored to your business. We’re here to help. Call us on 1300 669 103 or email to speed up your internet today.   

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